Our work with clients results in increased accountability, productivity, efficiency, profitability, and growth. We focus on building performance from the inside out.
At Business Whisperer, performance improvement is about the individuals, the teams, and the company as a whole. Our work with clients results in increased employee workplace performance, including increased accountability, productivity, efficiency, profitability, and growth.
Our methodologies are mapped from proven business technologies of the world’s greatest companies, and are scaled and customized to meet the individual needs of any company.
Our Performance Improvement Methodologies
- Identifying Areas for Improvement
First, we need to clarify the concerns that are at hand. Why specifically are you interested in performance improvement? Do you need to increase revenues? Reduce costs? Shorten the time it takes to get a product to market? We identify what needs to be improved, and specifically, the level of improvement needed, as well what’s in the way of it working. We support our clients to set in place new goals, objectives and strategies to meet these new expectations, whether at an individual, team, or company-wide level.
- Creating Key Performance Indicators (KPIs)
Once we have a clear picture of where you want to go, we help you craft Key Performance Indicators (KPIs) with specific preferred outcomes for each functional concern. Measurable Key Performance Indicators that can be monitored and tracked are essential for building a team-based system of effective performance management. Usually, KPI development is best generated in a group process to ensure the buy-in of the team. From there, the performance improvement process for each KPI is about focusing on people, performance, and profit.
- Aligning People with Your Vision
The heart of the matter is making sure that people are aligned with your company’s vision, mission, and goals. We have learned how critical this is from our decades of experience. Performance will improve when individuals and teams are focused on the priority goals of the company and committed to doing what it takes to get there. As part of this process, we work to ensure that the true values of the company are clearly understood and supported by team members. Sometimes, an individual development process for selected team members, as well as a team development process, is required. We then coach and train both individuals and teams for maximizing goal attainment.
- Committing to Continual Quality Improvement
Creating a solid performance improvement process that achieves critical performance benchmarks over time is a requirement for any company to stay on the cutting edge today. Making ongoing adjustments is essential to this process. By cultivating a mindset of continual quality improvement, we can help you create an environment in your business where proactive performance improvement becomes part of your corporate culture.
Training is often an essential ingredient for performance improvement. Business Whisperer offers a wide variety of training that can be custom designed to your unique needs for individuals, teams, or your company as a whole. Our training programs include:
- Leadership Training – Creating True Leaders
- Management and Supervision Training – A Performance Generating System
- Team Management Training – Improving the Management Team Process
- Effective Communication Training – Listening and Win/Win Communication
- Collaboration Training – Creating Supportive Work Environments
- Servant Leadership Training – Putting People First
- Effective Recruitment Training – Hiring the Best People
- Customer Service Training – Winning and Keeping the Confidence of Customers
- Management Accounting Training – Knowing Your Numbers
Performance Improvement Can Transform Your Business
At Business Whisperer, we believe all companies should continually invest in performance improvement. With our help, not only is the effort worth it, but also today’s rapidly changing marketplace requires it. Contact us today to discuss how we can help improve performance at your company.